Shop our huge selection of scrapbooking and paper-crafting products from the comfort of your home, 24 hours a day, 7 days a week!

Terms & Conditions

Welcome to Scrapbook Central. We hope you enjoy visiting our web site and find ordering our products and services a rewarding experience.

Site Policies

Scrapbook Central provides its’ services to you subject to the following terms and conditions. Please read these and our other policies posted on this site, such as our Privacy Policy, carefully.

Shopping at Scrapbook Central indicates you accept these terms and conditions. These policies also govern your visit to Scrapbook Central.

We reserve the right to make changes to our site, policies, and these Terms and Conditions at any time. If any of these terms and conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

License and Site Access

Scrapbook Central grants visitors a limited license to access and make personal use of the site but not to download (other than page caching) or modify it, or any portion of it, except with the written consent of Scrapbook Central. Images in our Gallery and help sheets/guides in our Tell Me How section maybe downloaded and copied for personal use only.  This license does not include any resale or commercial use of this site or any of its’ contents nor use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another business; or the use of any data gathering and information extraction tools.

Personal users of this web site are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of Scrapbook Central so long as the link does not portray Scrapbook Central, or its’ products or services in a false, misleading, derogatory, or otherwise offensive matter. Scrapbook Central’s logo or other proprietary graphic or trademark may not be used as part of the link without the written permission of Scrapbook Central.

The unauthorised use of any portion or part of this web site terminates the permission or license granted by Scrapbook Central

Copyright

All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, layouts and software, is the property of Scrapbook Central or its content suppliers and protected by Australian and international copyright laws. The compilation of all content on this site is the exclusive property of Scrapbook Central and protected by Australian and international copyright laws.

Privacy Policy

Please review our Privacy Policy, which also governs your visit to Scrapbook Central, to understand our practices.

Your Account

If you use this web site, you are responsible for maintaining the confidentiality of your account and password at all times, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use Scrapbook Central only with involvement of a parent or your guardian. Scrapbook Central reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at Scrapbook Central’s sole discretion.

Disclaimer of Warranties and Limitation of Liability

This site is provided by Scrapbook Central on an "as is" and "as available" basis and makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, Scrapbook Central disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Scrapbook Central does not warrant that this site, its servers, or e-mail sent from, or on behalf of, Scrapbook Central are free of viruses or other harmful components. Scrapbook Central will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and any consequential damages.

Product Images and Descriptions

Scrapbook Central while trying to provide high quality images and to be as accurate as possible in describing its’ products, does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. Differences in computer monitors may result in displayed colours not being as exact as actual products. Colours of some products may also vary due to production issues (e.g. card stock may vary between batches).

If a product offered by Scrapbook Central itself is not as described, please contact us within 3 days of receiving your order by email to arrange a return of the product which must be in an unused condition.

Pricing

All prices are in Australian dollars (AUD) and include 10% GST where applicable.

Postage and handling is additional and will be added to your order at the checkout.

For international orders, the 10% GST is not applicable and will be refunded. Prices are subject to change without prior notice.

Price Changes

Because our costs from suppliers may change from order to order, we sometimes have the ability to lower the price on items, either for a short time or permanently.  This also applies due to exchange rate movements when we source from international vendors. While we would like to be able to offer a refund of the difference on products sold before the price change, we do not due to the higher original cost of that item. However, it can work in reverse to your benefit when we have to raise prices due to increased costs. You will be charged the price at the time of your order and not any increased price.

Pre-ordered Prices

If an item's correct price is lower than our original pre-order price, we will charge the lower amount and ship you the item.

If an item's original correct price is higher than our pre-order price, we will, at our discretion, honour the original price, contact you for instructions before shipping, or cancel your order and notify you of such cancellation.

Payment Options

We accept Visa, MasterCard, and Pay Pal only.

Confirmation of Order

We will email you when your order has been received and processed and then again when the order is ready to ship.  To ensure our emails get to your inbox, please add sales@scrapcentral.com.au to your address book.

Product Status

In Stock: 99% of the time accurate and should be available to ship within 24 hours.

Pre-order: Your card is charged when you place the order. We do our best to provide accurate information regarding pre-orders and items will ship as soon as stock arrives; pre-orders are dispatched in the order they have been received.  Should a problem arise, we will notify you as soon as possible via email. Cancellation of a Pre-order item results in a 15% cancellation fee.

Out of Stock: We try to keep our inventory up-to-date but we do run out of products from time to time. We use this when we are not sure how long until we can get the item back in stock due to supplier and shipping issues. However, if you have ordered an item that is out-of-stock but due to be replenished within 48 hours, we will hold your order until the item is received before shipping your complete order. If an out-of-stock item is not expected within 48 hours, we will ship your order and you will need to re-order at a later date. Unfortunately due to the need for timely processing of all customer orders we are unable to hold back your order and advise you of any out of stock items prior to shipping.

Coming Soon!: A new product has been ordered and it will be available to purchase soon.

Back Orders

Sorry, we do not do back orders.


Particular Product Needed

If there is a particular product that you require and it is either sold out or we don't stock it, please contact us and we will do our best to get it for you.

Reporting a shortage on an order

We take particular care to ensure your order is correct before shipping. However, should your order be incorrect in any way, please contact us within 3 days of receiving your order to discuss the matter.

Refund Policy

Faulty items. Claims for faulty stock must be reported to Scrapbook Central within three (3) days of the receipt of your order via email.  We will then provide a return authorisation number that must be included with the returned merchandise and to arrange for a replacement or refund if applicable. Be sure to include your order number and e-mail address with any correspondence.  Any item returned without a valid return authorisation number will not be processed. All goods must be returned in their original packaging with the relevant invoice. We will pay for postage costs on returning faulty items. Any item found not to be our product or not showing a manufacturing defect will not be accepted.

Please note: We do not accept returns sent COD.

Change of Mind. We do not provide a refund if you change your mind.

'Tell a Friend' Promotion'

All you need to do is tell as many friends as you can about Scrapbook Central. 

All your friend needs to do is put your full name in the additional comments box at the checkout so we can make a note against your details for your next order.

You will both receive 10% discount off your next order.

Your name MUST appear in the additional comments box for this offer to be valid.

* Not valid with any other promotion.

Minimum Order Charge

We have no minimum order amount. However, we recommend you purchase goods to the value of $20.00 or more (excluding postage) so that the percentage of shipping cost will be reduced.

Disputes

Any dispute relating in any way to your visit to or use of this web site or products you purchase from Scrapbook Central shall be submitted to confidential arbitration in Perth, Western Australia, Australia, except that, to the extent you have in any manner violated or threatened to violate Scrapbook Central's intellectual property rights, Scrapbook Central may seek injunctive or other appropriate relief in any state or federal court in the state of Western Australia, and you consent to exclusive jurisdiction and venue in such courts.

Our Address

Scrapbook Central
PO Box 214
JOONDALUP
Western Australia 6919

As at September 2011